Privacy Policy

Effective Date: June 20, 2025

Venus Towing LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email address, vehicle information, and pickup location when requesting towing services.
• Usage Data: IP address, browser type, device information, and pages visited for website analytics.
• Communication Data: Any details you provide when you contact us by phone, email, or our website form.

2. How We Use Your Information

Your information may be used to:

• Provide towing and roadside assistance.
• Respond to your service requests or inquiries.
• Improve our customer service and website experience.
• Maintain internal records and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information.
We may share data with:

• Service partners assisting with towing operations.
• Law enforcement, if legally required.

4. Cookies and Tracking

Our website may use cookies to enhance user experience and track site performance. You can manage cookies in your browser settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You may:

• Request access to the personal data we hold about you.
• Ask us to correct or delete your information.
• Withdraw consent for marketing communications at any time.

Contact us to exercise your rights.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

9. Contact Us

For any privacy-related questions or concerns, please contact us:

Venus Towing LLC
Location: 744 W Hwy 67, Venus, TX 76084
Phone: (817) 771-0070
Email: info@venustowing.com