Terms and Conditions

Effective Date: June 20, 2025

Welcome to the official website of Venus Towing LLC (“Company”, “we”, “our”, or “us”). By using our website or services, you agree to the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

1. Services

Venus Towing LLC provides towing and roadside assistance services within Kennedale, TX, and surrounding areas. All services are subject to availability and location coverage.

We reserve the right to refuse service to anyone for reasons including but not limited to unsafe conditions, vehicle inaccessibility, or abuse of services.

2. Pricing and Payments

• All service fees are quoted based on distance, vehicle type, and service requested.
• Additional fees may apply for after-hours services, mileage beyond the quoted area, or special equipment.
• Payments must be made immediately upon completion of service via cash, credit card, or approved digital payment method.
• We do not offer refunds once the service has been rendered.

3. Appointment and Cancellations

• You may schedule service by phone or via our website contact form.
• If you wish to cancel a request, please notify us at least 30 minutes before dispatch.
• Failure to cancel in time may result in a service fee.

4. Liability Disclaimer

• While we take every precaution to ensure safe towing, Venus Towing LLC is not liable for any pre-existing damage to your vehicle.
• We are not responsible for delays caused by traffic, weather, or unforeseen events.
• Any damage caused directly by our services will be evaluated and addressed in good faith.

5. Customer Responsibilities

By using our services, you agree to:

• Provide accurate information about your vehicle and location.
• Ensure a safe environment for our drivers to operate.
• Not misuse, resell, or misrepresent our services.

6. Intellectual Property

All content on our website, including logos, text, graphics, and images, is the property of Venus Towing LLC and protected by applicable copyright and trademark laws. You may not reproduce or use our content without prior written permission.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.

8. Changes to Terms

Venus Towing LLC reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the revised effective date.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Tarrant County, Texas.

Contact Us

For any privacy-related questions or concerns, please contact us:

Venus Towing LLC
Location: 744 W Hwy 67, Venus, TX 76084
Phone: (817) 771-0070
Email: info@venustowing.com